FAQ
QUESTIONS ABOUT OUR WICKED PRODUCTS
Should you use a premium Beard Oil, Beard Balm and Beard Butter?Yes!
Nothing will keep your beard looking healthier and shinier than a quality beard oil, beard balm and Beard Butter. Every beard is different, but they all need the same care and treatment.
What type of products do we use?
We source only the absolute highest quality products. If we won't use the product on our own beards, we won't sell it to you! Simple as that.
Materials are sourced from ethical producers on six continents, supplying 100% pure, therapeutic-grade Essential Oils and Natural Raw Materials.
Our products are made with finest ingredients available on the market!
Are our products tested on animals?
No, absolutely not!
All our products are of the highest quality and are never tested on animals.
How long will our products last?
Ensure you keep your beard oil, beard balm and beard butter out of direct sunlight and store at room temperature. Your wicked beard balm, beard oil and beard butter will be good for 12 to 14 months!
SHIPPING QUESTIONS
What is the cost of Shipping?- We ship all our products using Canada Post.
- Shipping is automatically calculated at checkout and is based on weight and location.
- Free Shipping to Canada and the United States on orders over $50!
When will your product ship?
Your product will ship 1 to 2 days after you place your order. Next day in most cases!
How long will your product take to ship?
We use Canada Post to ship all our products. It is fast, reliable, and Canadian!
- Shipping to Canada (1 to 7 Business Days)
- Shipping to United States (5 to 8 Business Days)
Do we ship internationally?
Yes!
Duties
Customs Duties
If you order items for delivery outside of Canada, they may be subject to import duties and taxes. These are levied once the items reach your specified destination. We are required by law to declare the full value of the items within your order.
You, the customer, are responsible for any import duties, fees, and/or taxes incurred on your own purchases. Customs authorities may request personal information
I Did not Receive my package?
If an email delivery confirmation indicates that you order was successfully delivered, we are not responsible for stolen or misplaced items that may have occurred after delivery. We use Canada Post for all deliveries. If your tracking number indicates that your items were delivered but they are still missing you may start an investigation with Canada Post using the following link. https://www.canadapost-postescanada.ca/cpc/en/support/kb/claims/missing-packages.page
